Customer Expectations

#1 Treat our equipment like it was yours.  We take pride in offering the most pristine equipment for the best prices. 

#2 Please do not tape or staple our equipment.  Even if the tape comes off, the the glue from it is left behind and will get dirty and look bad forever.

#3 Please have payment ready upon delivery or pay before if using credit card.  Customers that have told us they will pay online later that evening after delivery often forget because they are extremely busy organizing the wedding or event.

#4 Read over the rental contract below and ask any questions you may have.

#5 Immediately inform us if any equipment is broken.  Otherwise the next customer may have issues.

#6 Equipment should stay under the tent or in a covered area until an hour or two before the event.

#7  Please be transparent on the delivery location. Delivery rates are based on first floor delivery to your door or venue. Additional charges may be necessary for other than first floor delivery, excessive time involved, and areas not easily accessible to the staff and/or delivery vehicle.